Policy
DOMESTIC SHIPPING
- Carrier: All orders within the US are shipped via UPS or USPS with signature confirmation and insurance. Packages to PO Boxes are shipped via USPS only.
- Delivery Times: Standard delivery takes approximately 2-3 business days after processing. Economy delivery takes 5-8 business days after processing.
UNDELIVERABLE, LOST, OR RETURNED PACKAGES
- Undeliverable Packages: If a package is returned due to insufficient address information, it will be restocked, and store credit in the form of an E-Gift Card will be issued minus the initial shipping charge and a $35 restock fee.
- Address Corrections: Ensure your address is correct at checkout. Address changes must be made within 12 hours of purchase. A $5 reassessment fee applies for changes requested after this period.
- Responsibility: Bellini Hair is not responsible for lost, misplaced, or incorrectly delivered shipments. Once in the hands of the carrier, contact your local post office for any issues.
SHIPPING UPDATES AND CUSTOMER SERVICE
- Tracking Information: You will receive tracking information via email once your order has shipped.
- Contact Information: For questions related to an order, please email us at bellinihaircollection@gmail.com. For general hair care questions, DM us on our social media platform @bellinihairco
IMPORTANT NOTES
- Policy Agreement: By placing an order on our website, you agree to the terms listed in our policies.
Experience the luxury you deserve with Bellini Hair. For the best experience, please follow the hair care instructions included with your package. Enjoy your shopping!